About Us
We are not growing just a product, but a vision built over the years.
IMF Electronics was founded with the vision of detecting technology trends at an early stage and transforming them into products and brands that meet the real needs of consumers.
Since its inception, IMF Electronics has gained significant experience in import, export, product development, supply management, and brand building; it has developed strong collaborations in international markets as well as in Türkiye.
Our experience in different technology categories over the years has shown that successful products gain value not only through their technological features but also by finding a meaningful resonance in users' lives. This understanding led us to a significant need in child safety and family communication, enabling the birth of the Wiky Watch brand.
Today, Wiky Watch is one of the most established and well-known brands in Türkiye's kids smart watch category, trusted and preferred by thousands of families. However, IMF Electronics' vision is not limited to a single product or brand. Our goal is to create strong brands that accurately analyze changing needs, produce sustainable value, and develop technology-oriented new growth opportunities.
While continuing our operations based in Istanbul supported by international business partnerships, we are preparing to transform the knowledge, brand power, and operational experience we have accumulated over the years into a larger growth story. Because we do not just develop products; we build brands that anticipate future needs and create long-term value.
Our Previous Products
Since its foundation, IMF Electronics has supplied or manufactured a variety of products for its customers.
Our Current Product: Wiky Watch
With the Wiky Watch Smart Kids' Watch, it is much easier for parents to reach their children. Wiky Watch lets parents who don't want their children using a mobile phone at an early age stay safely connected.
Through Wiky Watch, parents or designated guardians enjoy the ease and peace of mind of instant communication (SMS, live location, footprint tracking, calls, etc.) with their children.
Founded in 2015, Wiky Watch sees the convenience it brings to the daily lives of parents and children as a social responsibility.
Wiky Watch 5 Plus
Wiky Watch 5E
Wiky Watch 5S
Strong Channel Structure & Market Reach
Our extensive sales structure—consisting of retail, telecom operators, dealer networks, e-commerce platforms, and direct sales channels—ensures that Wiky Watch reaches wide audiences across Türkiye in an effective and sustainable manner.
Telesales Team
Our expert team in Telesales and Direct Sales manages sales and support processes effectively by communicating directly with our customers.
Official E-Commerce Platform
Through www.wikywatch.com.tr, we connect our products directly with consumers, managing the digital sales experience within our own ecosystem.
Elektronik Zincir Mağazaları
Telekom Operatör Bayileri
Kitap ve Kırtasiye Zincir Mağazaları
E-Ticaret Pazar Yerleri
Widespread Access Across Türkiye
The widespread distribution network and strong partnerships we have established over the years form the foundation of our products' access strength across Türkiye.
Accessible Distribution Model
Our distribution model, covering retail, telecom operators, e-commerce platforms, and direct sales channels, ensures that our products are easily accessible by consumers.
Brand Visibility
The visibility gained at different points of sale supports our brand awareness while contributing to new customer acquisition.
Market Analysis & Adaptation
Developed over the years, this network has not only strengthened our sales performance but has also allowed us to analyze consumer needs in different regions of Türkiye closely and adapt quickly to market dynamics.
Customer Satisfaction
The positive feedback we receive from our users is the most valuable result of our approach that puts customer satisfaction at the center of our business.
Long-Term Trust
As IMF Electronics, we measure our success not only by the products we offer, but also by the long-term relationship of trust we establish with our users. Thanks to the importance we attach to product quality, user experience, technical support and after-sales service processes, we continue to receive high satisfaction feedback from our users.
Comprehensive Support
The topics most frequently highlighted in our customers' evaluations are professional consultancy offered during the product selection phase, one-on-one support provided during installation processes, a technical service approach that produces rapid solutions, and strong communication that continues after-sales.
Solution-Oriented Approach
We see every customer touchpoint as a long-term relationship and continue to stand by our users with our solution-oriented, accessible and friendly service approach. Our ability to provide support with the same care even for products purchased years ago is the most important indicator of the trust our users have in our brands.
Strong Technical Support Infrastructure
Our technical service and customer support structure, accessible throughout Türkiye, supports after-sales service quality, contributing to the sustainability of customer satisfaction and brand trust.
Support Accessible Throughout Türkiye
Thanks to our support organization serving throughout Türkiye, our users can easily access after-sales services regardless of their location.
Installation & Activation Support
We guide our users through the initial installation and activation processes of the products, ensuring that devices are put into use quickly and smoothly.
Remote Resolution & Customer Support
Many usage and configuration problems encountered are resolved by our technical support team through remote guidance and consultancy services, ensuring uninterrupted user experience.
Technical Service & Warranty Processes
Our infrastructure, covering technical service, warranty, and customer support processes, constitutes an important competitive advantage supporting customer satisfaction, brand loyalty, and long-term user experience.
Our Headquarters Technical Service Point
Our technical service is located in Altunizade, one of the most central points on the Anatolian side — just 3 minutes from the Altunizade metrobus stop, Capitol Mall and Bağlarbaşı metro station.